COVID-19 Update

Message from Steven Kinchen,
President & Co-Owner of Hall Piano Company

As of March 17, 2020

Hello, Friends and Family of Hall Piano Co. and Steinway & Sons,

Over the last few weeks, staying in sync with our community and how it has been affected by the COVID19 situation has been among our top concerns.  So many lives are being touched by this circumstance, we felt obligated to share with you an update on how we are choosing to manage everything at Hall Piano Company. 

For over 60 years, Hall Piano Company has been recognized not only for selling and servicing the world’s finest pianos, but also for its resiliency, strength of spirit and dedication to working together through hard times. In the midst of this coronavirus outbreak, the safety and well-being of our employees and customers remain our highest priority, and we would like to provide an update on our operations and the procedures we follow to maintain that safe environment.

We know that there are times when purchasing something meaningful has an exceptionally positive impact on our lives. Therefore, our showroom is currently open for business. However, we have postponed student recitals, the Steinway Jr Piano Competition, and large events that take place in our showroom. Our sales team is working closely with teacher partners to support their efforts in offering virtual lessons to their students. We encourage making use of many of our video-call platforms to virtually tour our showroom and make your piano selections.

If you do choose to visit us in person, you will find that our showroom comfortably allows for individualized spacing of guests. Additionally, we have increased the frequency of sanitizing surfaces including a thorough cleaning in between customer visits.

Please contact us to learn more about our newest arrival, the high-resolution player piano, Spirio | r, or to get an overview of our current selection of pianos. I also encourage you to bring some music into your day by visiting Steinway & Sons official YouTube channel at

As a local, family-owned and operated small business, we have always needed to work to be flexible as we accommodate our clients’ needs.  That will not change!  We are still here to meet your piano shopping needs and are able to extend personal appointments to you.  Please know, this can include a visit to you, a FaceTime call, after-hours appointments, or a discussion via email or text.  We will do whatever we can in order to assist you in the selection of your piano. 

We are New Orleans!  We will get through this… together as we have many other storms in the past 62 years of serving our community.

Please feel free to reach out to me directly via phone or text at 504-733-8863, or email me at 

Steven O. Kinchen, Sr.

President/ Co-Owner

Hall Piano Company